Contact BankPoint

Customer Support

If you are an existing BankPoint customer and need immediate support, you may use the button below to open a support ticket. You will receive a reply within one business day or sooner, depending on the severity of the issue.
To contact us by phone, please call Toll Free: 855.459.0043.
Support hours are Monday-Friday, 8:00am – 5:00pm Central Time, excluding bank holidays.

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BankPoint is a world-class software provider. BankPoint is based in McKinney Texas and is privately funded. BankPoint is passionate about providing an amazing user experience for our customers. We believe software should be intuitive, beautiful, and simple. We believe every software company should provide fanatical support, and that every customer should feel like the most important customer. These beliefs are part of our DNA, and drive everything we do.